11290:SRV:CES:FDS_Requisitos

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Pre-production environment

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11290:SRV:CES:FDS_Requisitos

Back 11290:SRV:CES:FDS_Requisitos

IT AMA

Modified 2 Years ago.

What are the documents and requirements to making a complaint, suggestion or compliment about a public service?

Whether you do it online or on paper, you will need to indicate the number on your identity document:
- Citizen Card or identity card for persons with Portuguese citizenship
- passport for non-nationals.

Phone contact

Phone contact

The helplines for the gov.pt portal are available on business days, from 9 am to 6 pm. You can contact us through the following phone numbers:

Citizen helpline

Business spot helpline

Schedule video call

Video call Fill out the following form to schedule video call. All fields are mandatory.

Name The "Name" field is required.

Email Please put a valid email.

Telephone The field is required.

País

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Lingua

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Subject The "Subject" field is required.

Choose day

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Horário

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I have read and accept the terms and conditions of the video call service.

Scheduling request submitted successfully.

You have 15 minutes to access your email to complete the scheduling.

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If you have just made a contact request, you will have to wait about two minutes until it is possible to send a new request

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Tell us what you think about this page

Give us your feedback Give us your opinion about the contents of this page. You can leave us a comment on what we can improve. You will not receive a reply to your comment.

Use the contact form to clarify doubts about the information and services available on this portal. * mandatory field

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Email contact

You'll be forwarded to the gov.pt's contacts form.

7.0.5 - 03/12/2024