burlatelefone

Skip to content

Back to the table of contents

Pre-production environment

Pre-production environment

You are browsing a version of the portal used for testing and other validations (pre-production environment).

If you want to use the gov.pt portal, follow this link > Portal gov.pt

Home
burlatelefone

Back burlatelefone

Vítor Gonçalves

Modified 1 Year ago.

Phone call scams

In telephone scam attempts, the caller may put greater pressure and urgency on you to make a payment or give personal details during the call.

You should not give personal details to someone who calls and asks:

Digital Mobile Key codes
Digital signature codes for the Digital Mobile Key
Security codes received by SMS or in the ‘Autenticação.Gov’ application
PIN codes for your Citizen Card

Likewise, you should never make a payment without confirming with the organisation responsible that you have a debt.

Phone contact

Phone contact

The helplines for the gov.pt portal are available on business days, from 9 am to 6 pm. You can contact us through the following phone numbers:

Citizen helpline

Business spot helpline

Schedule video call

Video call Fill out the following form to schedule video call. All fields are mandatory.

Name The "Name" field is required.

Email Please put a valid email.

Telephone The field is required.

País

The field is required.

Lingua

The field is required.

Subject The "Subject" field is required.

Choose day

The field is required.

Horário

The field is required.

I have read and accept the terms and conditions of the video call service.

Scheduling request submitted successfully.

You have 15 minutes to access your email to complete the scheduling.

An error has occurred

Please try again later

If you have just made a contact request, you will have to wait about two minutes until it is possible to send a new request

We're processing your request...

Please wait.

Tell us what you think about this page

Give us your feedback Give us your opinion about the contents of this page. You can leave us a comment on what we can improve. You will not receive a reply to your comment.

Use the contact form to clarify doubts about the information and services available on this portal. * mandatory field

Did you find what you were looking for?*

Yes

No

Partially

The field is required.

Rate your experience*

Very bad Bad Acceptable Good Very good

Very bad

Very good

The field is required.

Comment

Survey Please let us know more about the information you found.

Was the information accurate?

1 2 3 4 5

The field is required.

Was the information comprehensive enough?

1 2 3 4 5

The field is required.

Was the language easy to understand?

1 2 3 4 5

The field is required.

Was the date of the last update (publication) indicated on the page?

Yes

No

I do not know

The field is required.

Was the name of the authority responsible for the content published on the page?

Yes

No

I do not know

The field is required.

Did the page include references or links to legal acts?

Yes

No

Not relevant

The field is required.

Was the information available in English?

Yes

No

I do not know

The field is required.

Feedback successfully submitted.

Would you like to answer a survey regarding your experience?

Answer the survey

Feedback successfully submitted.

We appreciate your opinion!

An error has occurred

Please try again later

If you have just made a contact request, you will have to wait about two minutes until it is possible to send a new request

We're processing your request...

Please wait.

Email contact

You'll be forwarded to the gov.pt's contacts form.

7.0.5 - 03/12/2024