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Social Security services available online

Some Social Security services can be accessed online via Social Security Direct (SSD), from computer, mobile phone or tablet.

Here, on the gov.pt portal, you'll find information on various Social Security services, which can be done online or not, and what you'll need to do it.

If you have any questions or want to find more information about the services, you can ask for help via the ‘Support’ button located on all pages of gov.pt.

Use the Digital Mobile Key for various online services

To use public services online, we recommend that you have a Digital Mobile Key (CMD). With the CMD, you can sign in securely to various public and private websites (banks, insurance companies, hospitals, etc.) using your mobile phone or email.

Find out how to activate the Digital Mobile Key.

Find out more about the Digital Mobile Key and other means of authentication on Autenticação.gov.

You can access Social Security Direct using one of the following means of authentication:

*If you do not have a Social Security identification number (NISS), find out how to apply for one on this page or, alternatively, call the Social Security Line on 210 545 400 or 300 502 502. The line is open on working days from 09:00 to 18:00.

If you prefer to be dealt with in person, you can make an appointment on the SIGA appointments portal to request an NISS or for any other Social Security service, or call 210 548 888 or 300 088 888, open on working days from 09:00 to 18:00.

Are you looking for any of these services?

These are some of the services you can do through Segurança Social Direta:

If the service you are looking for is not on the list above, use the search bar at the top of this page to search for it. You can also search for more information on services on the Social Security website.