Contact the Immigration and Borders Service
Learn more about the entrance and stay of foreign citizens in Portugal.
Service channels
Learn where you may submit your request and what are the advantages of each channel
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Contact now
Click on the 'Contact online' button to schedule your move to the SEF service desk
Free of charge
At any moment -
Contact by phone
Contact the SEF Contact Center on weekdays between 8.00 A.M. and 8.00 P.M to schedule your trip to an assistance desk
Cost of a local call
Contact by phoneCall 808 202 653 (wireline) or 808 962 690 (mobile network)
Who can contact the Immigration and Borders Service?
Where contact the Immigration and Borders Service?
Online
- In the Immigration and Borders Service (SEF) website or in the Immigrant Portal.
On the location
- In one of the SEF reception desks. The prior scheduling of a visit to the SEF’s reception desk must be carried out through the SEF’s Contact Centre.
By phone
Contact SEF, on business days, between 8.00 A.M. and 8.00 P.M.
Call:
- 808 202 653, of the landline network
- 808 962 690, of the mobile network.
It beards the cost of a local call in Portugal.
How contact the Immigration and Borders Service?
Online
In the Serviço de Estrangeiros e Fronteiras (SEF) (Immigration and Borders Service) website or in the Immigrant Portal.
On the location
Go to a SEF reception desk, after a prior scheduling.
By phone
Through the SEF’s Contact Centre.
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